Bravo, Zulu again on a job well done by your team. I wanted to let you know that I appreciate the excellent service I have experienced all the way down the line from Impact, after completing out second event together!
Impact’s professionalism from sales, to service and accounting, has been a rewarding and pleasant experience for The Complete Conference, Inc. and our clients.
Your rates are very competitive, your proposals easy to follow and your final invoice are tailored to math our meetings specs exactly, (which had always been a nightmare for me to figure out).
The level of service we receive on-site is great, Scott Bradley, Impact Communications Coordinator, always had the team ready to go and on time. Scott and his team always had all the equipment set as ordered and were always there to troubleshoot when necessary. In fact, the level of service was so outstanding the in-house audiovisual staff at our last conference site hotel even noticed!
What a relief for me as a Meetings Specialist to have such a great team, like Impact, on-site with us. Working with you has allowed me to focus more on my group and a successful experience for all on-site, instead of constantly putting out audiovisual fires.
In all my years of working with audiovisual services, I can honestly say, your team is tops and I look forward to working with you in the future.
Best regards,
Tina R. Starness
Meetings & Events Specialist
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