Ruth Robinson, Alta Bates Medical Center

Have you ever seen a room full of over 600 adults all holding their sides and crying… with laughter? Or maybe several well-loved employees getting the recognition they deserve?

I have and it was during our Annual Recognition Dinner this year. What a hit! Such events are not unusual for our Medical Center, but this year’s dinner was truly spectacular. The difference was made by Impact and your terrific team of professionals. We were pleased with the results of totally redesigning the awards event to something memorable, something which supports our customer service efforts by treating our employees as the special people they are.

Impact brought creative ideas and spirit which inspired my staff to dream bigger and better than they have before. The service level from your staff was remarkable and the technical expertise was a very high caliber. Although this was out first project with Impact, we hope to have a long history of more nights of “tears of laughter”.

Ruth Robinson
Vice President, Human Resources