I just wanted to end you a note to commend Impact for their excellent service at our recent ICMA Expo in San Francisco.
As I had previously mentioned to you, this was the first time I had chosen an outside AV company for a hotel meeting and my experience was very good. Obviously the rates were quite competitive and the service was also wonderful. David Lavine, our convention coordinator did a great job. He was always on time, had all the equipment set as ordered and was always there to troubleshoot with speakers when necessary. He even helped us deliver extra box lunches to the homeless one afternoon!
All in all, we had a positive experience. Thank you!
P.S. I would be happy to be a reference.